Sanheeta Innovation Pvt Ltd , the provider of the Bambak platform ("Bambak"), is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you use Bambak and our related services.
By accessing or using Bambak, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy.
1. Information We Collect
We collect different types of information depending on your interaction with Bambak:
1.1 Information You Provide Directly:
Account Information: When you register for an account (as an event organizer, exhibitor, or attendee), we may collect your name, email address, phone number, company name, job title, and login credentials.
Profile Information: You may choose to provide additional information in your profile, such as your interests, professional background, and a profile picture.
Event Information: If you are an event organizer, you will provide information about your events, including dates, times, locations, schedules, speaker details, vendor information, and ticketing details.
Exhibitor Information: If you are an exhibitor, you will provide information about your company, products, services, booth details, and marketing materials.
Attendee Information: When you register for an event through Bambak, we collect the information you provide during the registration process, which may include your name, email address, contact information, dietary preferences, and responses to event-specific questions.
Communication Data: When you communicate with us or other users through Bambak (e.g., via chat, messaging, or feedback forms), we collect the content of those communications.
Payment Information: If you make or receive payments through Bambak, we may collect necessary payment information, such as credit card details or bank account information. Please note that we may use third-party payment processors, and your payment information may be subject to their privacy policies.
Feedback and Surveys: We may collect information you provide in feedback forms, surveys, or when you participate in user research.
Content You Submit: This includes any text, images, videos, or other content you upload or share on Bambak.
1.2 Information Collected Automatically:
Usage Data: We collect information about how you use Bambak, such as the features you access, the pages you visit, the duration of your sessions, and your interactions with other users and content.
Device Information: We collect information about the device you use to access Bambak, including the device type, operating system, browser type, IP address, device identifiers, and mobile network information.
Location Data: With your consent, we may collect precise location information from your device to provide location-based services, such as displaying nearby exhibitors or venue navigation. You can typically control location sharing through your device settings.
Cookies and Similar Technologies: We use cookies, web beacons, and other tracking technologies to collect information about your browsing activities and preferences. This helps us personalize your experience, analyze trends, and administer Bambak. You can manage your cookie preferences through your browser settings.
1.3 Information from Third Parties:
Social Media Integrations: If you connect your social media accounts to Bambak, we may receive information from those platforms in accordance with their privacy policies.
Service Providers: We may receive information from third-party service providers who assist us with payment processing, analytics, marketing, and other services.
2. How We Use Your Information
We use your information for various purposes, including to:
Provide and Maintain Bambak: To operate, maintain, and improve Bambak and its features.
Facilitate Event Management: To enable event organizers to plan, manage, and execute their events effectively.
Connect Attendees and Exhibitors: To facilitate networking and interaction between attendees and exhibitors, including through profile sharing and connection features.
Personalize User Experience: To customize your experience on Bambak, such as recommending relevant events, exhibitors, or connections based on your profile and activity.
Provide Location-Based Services: To offer features that rely on location data, such as venue navigation and displaying nearby exhibitors.
Communicate with You: To send you important notices, updates, promotional materials, and other information related to Bambak and events you are interested in.
Process Payments: To facilitate payments for event tickets, vendor services, and other transactions.
Analyze Usage and Improve Bambak: To understand how users interact with Bambak, identify trends, and optimize our platform.
Ensure Security and Prevent Fraud: To protect the security and integrity of Bambak and prevent fraudulent activities.
Comply with Legal Obligations: To comply with applicable laws, regulations, and legal processes.
Enable Gamification and Engagement: To administer tokens, leaderboards, and other engagement features.
Provide Support: To respond to your inquiries and provide customer support.
3. How We Share Your Information
We may share your information with the following categories of recipients:
Event Organizers: If you register for an event through Bambak, your registration information will be shared with the event organizer.
Exhibitors: If you interact with exhibitors at an event (e.g., by visiting their virtual booth or connecting with them), your information may be shared with those exhibitors.
Other Attendees: Depending on the event settings and your profile visibility, certain profile information may be visible to other attendees to facilitate networking.
Service Providers: We share information with third-party service providers who perform services on our behalf, such as payment processing, data analytics, email marketing, and hosting services. These providers are contractually obligated to protect your information.
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.
Legal Compliance: We may disclose your information if required by law, regulation, legal process, or governmental request.
With Your Consent: We may share your information with third parties when we have your explicit consent to do so.
Aggregated and Anonymized Data: We may share aggregated and anonymized data that does not directly identify you with third parties for research, analytics, and other purposes.
4. Your Choices and Rights
You have certain rights regarding your personal information:
Access and Correction: You can access and update your profile information within your Bambak account.
Data Portability: You may have the right to request a copy of your personal information in a portable format.
Deletion: You can request the deletion of your account and associated personal information, subject to our legal obligations to retain certain data.
Opt-Out of Marketing Communications: You can opt-out of receiving promotional emails and other marketing communications from us by following the unsubscribe instructions provided in those communications or by adjusting your notification settings.
Location Data Preferences: You can manage your device's location sharing settings to control whether Bambak can access your precise location.
Cookie Preferences: You can manage your cookie preferences through your browser settings.
To exercise these rights, please contact us at the contact information provided below. We may need to verify your identity before fulfilling your request.
5. Data Security
We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. These measures include encryption, firewalls, access controls, and regular security assessments. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
6. Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The retention period may depend on the type of information, the purpose of processing, and legal or regulatory requirements.
7. Children's Privacy
Bambak is not intended for children under the age of [Insert relevant age, e.g., 18]. We do not knowingly collect personal information from children. If you believe that we have inadvertently collected personal information from a child, please contact us immediately, and we will take steps to delete the information.
8. Links to Third-Party Websites and Services
Bambak may contain links to third-party websites or services that are not owned or controlled by us. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of those websites and services before providing any personal information.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence, which may have different data protection laws. By using Bambak, you consent to the transfer of your information to these countries. We will take appropriate safeguards to ensure that your personal information remains protected in accordance with this Privacy Policy.
10. Updates to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated Privacy Policy on Bambak or by other means, such as email. The "Last Updated" date at the top of this Privacy Policy indicates when the latest changes were made. Your continued use of Bambak after the effective date of the updated Privacy Policy constitutes your acceptance of the changes.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at: Sanheeta Innovation Pvt Ltd